SUGAR POP follows a transparent “No Questions Asked” returns policy for all full-size products bought from our online store. You can return the unused products you have ordered within 14 days of the date of receipt. Please note that used products cannot be returned. To return the unused goods, please email us at firstname.lastname@example.org
or call us on 022-2847-5555 and we will walk you through the process till completion. Special instructions for Cosmetics: Products should not have been tried or used and the packaging should not have been tampered in any way. Special instructions for reverse pickup: The reverse product will be picked in another 4-5 working days. After the product is picked along with the packaging box, the delivery executive will hand over the invoice. We will need a picture of this invoice to be shared with us on email@example.com
so that we can assist you further with replacement / refund process.