Terms of Service

TERMS OF SERVICE

Sugarpop.com website ("Website") is an Internet based content and e-commerce portal headquartered at Vellvette Lifestyle Pvt.Ltd.
Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. Sugarpop.com at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.
Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of sugarpop.com, you agree to be bound by the Terms & Conditions.

Copyright and Intellectual Property

All information displayed, transmitted or carried on sugarpop.com is protected by copyright and other intellectual property laws. This site is designed, updated and maintained independently by SUGAR POP. You should not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, perform, display or in any way commercially exploit any of the content at sugarpop.com.

If you have any questions regarding these terms and conditions, please email us at hi@sugarpop.com or call us on 022-2847-5555

FAQS

General

Q. Does SUGAR POP test on animals?
A: All our products are 100% cruelty-free and not tested on animals.

Q. Are the products vegan?
A: All SUGAR POP products are 100% vegan.

Q. Do the products contain harmful preservatives and parabens?
A: All our products are free of harmful preservatives and parabens.

Q. Where can I purchase SUGAR POP products from?
A: SUGAR POP products are available in 20,000+ retail outlets Pan India. Visit your nearest retail store to shop!

Return/Refund

Q. How can I return the kit bought from the SUGAR POP website?
Please drop us a mail on hi@sugarpop.com with the cause of returning the product. We will be happy to assist you.

Q. What is the refund process?
A. Canceled Order:
In case of a prepaid order - the amount will be refunded back to the account from which the payment was initiated, within 3-5 working days.

Returned Order:
(a) In case of a prepaid order - the amount will be refunded back to the account from which the payment was initiated, within 3-5 working days,

(b) In case of a cash on delivery order - the amount will be refunded in the form of a cheque or bank transfer for which certain details need to be provided over email (hi@sugarpop.com) the amount will be refunded back to the within 3-5 working days.

Q. What are the Terms and Condition for Kits?
A. Products once chosen cannot be exchanged. Individual product/s or partial orders cannot be cancelled or returned.

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